If the disability plan insurer requests to have a case manager meet with you, you should politely accept. The case manager will invariably request to meet you at your home, portraying it as a courtesy to you. It is not a courtesy to you. The insurer wants the meeting to take place at your house so it can examine where you live to discover any basis whatsoever to terminate your benefits. Things as simple as seeing stairs in your home, or seeing a vacuum cleaner out, could form a basis (as unreasonable as it may be) for the insurer to terminate your benefits or deny your claim. You should meet the case manager, but agree to do so at a neutral location, and offer to meet when a family member or friend can drive or otherwise escort you.
We’d like to learn about your life and how we can help you to make it better