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Should I answer the telephone when the disability insurance company calls me?

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Should I answer the telephone when the disability insurance company calls me?

Yes, or call back from your home telephone number when you are available. Insurers have been known to conclude that if you cannot be reached at your home telephone number, it means you must not ever be home and thus are not disabled. As flawed as the logic is, insurers use it as a basis to terminate benefits.

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