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Should I put everything in writing with the Disability Plan Insurer or Administrator?

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Should I put everything in writing with the Disability Plan Insurer or Administrator?

Yes. Even when you speak on the telephone, send a dated and signed letter confirming the substance of the conversation. That way, if the insurer’s notes of what you said differed from what you actually said, it will be documented. You should send the letter certified mail, with return receipt, and keep a copy of the signed and dated letter for your records.

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